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Which of my new home's servicing and maintenance work am I responsible for and which are taken care of by SATO?

We have assembled a division of responsibilities table for you to see who is responsible for the repairs and maintenance of your home. Normal wear and tear of an apartment is a part of living. However, sometimes an accident or sloppiness can cause an extra need for repair. In these situations we will invoice you in accordance with the list of customer charges.

Division of responsibilities table in English (.pdf) »
List of customer charges - FI, ENG, SWE, EST, RUS, SOM, FRA, TUR, ARA (.pdf) »

You can find the language versions of the division of responsibilities table at the end of Enjoying your home guide.

Handy and easy.

Defect report at OmaSATO