SATO House Experts are the familiar trusted persons who already more than 20,000 SATO residents can turn to when they need a hand with an everyday issue.
Together with the maintenance company, the House Experts make sure SATO home buildings remain comfortable and in good condition. Their duties include responding to defect reports concerning SATO homes and buildings, carrying out small repairs inside apartments as well as small repairs of heating, water and ventilation equipment, and inspecting apartments that become available and showing them to new customers. At properties where there is a House Expert, the maintenance companies in turn take care of tasks such as issues relating to keys, on-call jobs during evenings and weekends, outdoor work using machinery, and cleaning.
If your kitchen tap is leaking or an airing window will not open, you can call in the House Expert to help you by sending us a defect report via OmaSATO. If necessary, you can also reach the House Expert of your home building via SATO Customer Service.