Effective rental activities ensure that we can quickly find a new home for our customers. Rental services are mainly offered by SATO's rental offices. In addition, SATO’s electronic channels make finding a home easy for customers. Expectations set for housing have changed and diversified. Our objective is to set up long-term customer relationships, which is why we identify the wishes of every customer in order to find the best possible home.
SATO's customers showed the highest demand for one bedroom apartments, with studios and two bedroom apartments following close behind.
The significant development of customer service is reflected in our economic occupancy rate which was 96.7 per cent on average in 2020. The external tenant turnover of the same time period was 32.6 per cent.