We encourage concerns to be discussed primarily with, for example, our Customer Service team or internally with your own superior. However, we also provide a separate whistleblowing channel through which you can report suspected misconduct confidentially and, if you wish, anonymously.
Our whistleblowing channel is intended for SATO employees, customers and other stakeholders. A report can also be submitted based solely on suspicion, provided it is made in good faith.
We are committed to protecting individuals who make reports in good faith and to handling all reports confidentially and fairly.
Please note that the whistleblowing channel is not intended for customer feedback related to invoicing or tenancy matters. You can find Customer Service contact details at www.sato.fi/en/contact-information