Contact
Looking for a home?
By filling in the application for rental apartment before contacting us you ensure a faster customer service. Please note, we can offer you a home only if you have filled in the application. Read more ›
Question about rent payment?
Ropo Oy’s Customer Service helps you with all matters related to rental payments.
You can check you rental payment info easily in the MyRopo service. You can find Ropo contact details here›
Defect report
Do you have an issue with your apartment or the building? Fill in a defect report at OmaSATO. If there is an urgency, like a water damage, please contact your maintenance company directly by phone (see building contact details below).
Subscribe newsletter
Subscribe to SATO newsletter and you'll be among the first to know what's happening at SATO!
Other issue
Questions about living in SATOhome, residents' cooperation, or perhaps B2B issues?
Contact info of your home building
Service Manager and maintenance company
Call customer service
Our phone lines are quite busy at the moment. If you can, favor other methods to contact us, like OmaSATO and sato.fi chat.
+358 20 334 443
Opening hours Mon-Fri 9-16
Exceptions in opening hours
Thu 12 Jun, our phone lines and chat are closed from 13:00 to 14:00
All offices as well as our customer service and sato.fi's chat are closed on Public Holidays.
Chat with us
The fastest way to reach us is through the chat in the bottom right corner of the page. SATObot is there for you 24/7, and if it doesn't know the answer to your question, a service specialist will help you when available.
Service Specialist comes to aid on
Mon-Thu 8-20 and Fri 9-20.
Between 23 Jun and 31 Jul, our chat will close at 18:00
Thu 12 Jun, our chat is closed from 13:00 to 14:00
Frequently asked questions
Offices
SATO rental apartments, Helsinki Metropolitan Area
Tel +358 (0) 20 334 443
Call rates
Company invoicing
Please use e-invoices. If you have any questions about B2B invoicing, please contact us at talous@sato.fi.
Please note that the B2B invoicing addresses are not related to rent payments. If you need advice in rent payments, please contact our customer service.
Rental apartments for B2B customers
Looking for a rental home for your employee? Email our B2B team.