Frequently asked questions

1. Add homes to your application

Take a look at our selection of homes and choose the ones you like the best at Find a Home. Don’t hesitate to collect more than one apartment to your application. You can edit the application later, and add or remove apartments to your liking.

2. Identify and apply

After you have chosen apartments for your application, please identify with your online banking credentials, Mobile ID, or OmaSATO. Our policy is to check the payment history of applicants from the database of the credit information company Suomen Asiakastieto Oy. Please note that the results of the check are visible to all applicants. We will also check your possible SATO customer history, incl. notes of residential disturbances.

If you do not want to identify online, you can only apply for the state-subsidized ARA apartments.

3. Visit and decide

It is very important for you to visit the apartment in real life or virtually before deciding to rent it. We give a visiting opportunity for several customers at the same time. Sometimes there can be so many customers interested in the same home, we cannot show the apartment for all of them.

After you have visited the apartment and have let us know of your interest, our Sales Representative contacts you. Since there are several customers visiting the apartment at the same time, it may happen that we cannot offer it to you. If this happens, you will get instructions from us on how to extend your application.