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List of customer charges

30 Jan 2025

The lessee is always obliged to take good care of the apartment and compensate to SATO for any damagecaused by the lessee. The apartment must be handed over to SATO undamaged and clean when moving out. If we have to get your apartment cleaned or repaired or if costs are incurred by SATO, for example, for youhaving sorted your waste incorrectly, we will invoice you for the costs arising from that. We will not invoice you for normal wear and tear of the apartment.

The table below provides examples of the most common types of damage and the charges payable by the lessee for them. We invoice for the work carried out either according to the currently valid list of customer charges or according to the actual costs incurred. The customer charges include the work, materials, andinstallation costs. SATO also has the right to invoice the lessee for any costs arising from investigating the damage and other administrative costs.

The list of customer charges is valid for the time being and SATO reserves the right to change the prices. SATO also has the right to invoice for work and supplies outside the price list based on the actual costs incurred.

It is the resident´s responsibility to familiarize themselves with the list of customer charges, which will beprovided to them when the lease agreement is signed. The resident’s lack of knowledge about the currentcustomer charges does not exempt or reduce the resident’s payment obligation. Prices include VAT.

Keys, locks and door openings

Extra key, Sento, Exec, Classic, Ura or Kaba

€45

Extra Key, ILoq

€60

Lock rekeying (incl. keys)

Based on actual costs

Special keys (key fobs, card keys, remote controls

Based on actual costs

Door opening fee on weekdays between 8:00 and 16:00 in SATO-owned buildings

€50

Door opening fee on weekdays between 16:00 and 8:00, on weekends and public holidays

Based on the maintenance company’s costs

Key return against instructions

€50

Cleaning, emptying and waste

One-time cleaning of an empty apartment according to apartment size

Studio

€280

1 br

€350

2 br

€410

3 br

€495

4 br

€557

Window cleaning

Based on actual costs

Other cleaning work

Based on actual costs

Emptying (apartment, balcony, storage unit)

Based on actual costs

Cleaning of rubbish bags, other items or waste left outside waste containers or elsewhere in the property

€150

Repairs

Internal door replacement/repair, excl. door frame

€180

Internal door replacement, incl. door frame

€270

Light switch / wall socket replacement

Based on actual costs

Ceiling socket cover replacement

Based on actual costs

Painting and other repair work

Based on actual costs

Other

Temperature sensor replacement (inc. installation)

€120

Smoke alarm replacement (inc. installation)

€75

Additional apartment inspection

€75

Dishwasher connection plug installation

€60

Home appliance replacement

Based on actual costs

Costs incurred from damage assessment and other administrative costs

€10

Minor repairs carried out by House Expert

€49/h

Administrative costs

Based on actual costs


We reserve the right to change the prices.

SATOn pääasialliset palvelukielet ovat suomi ja englanti. Jos asiakaspalveluhinnaston kieliversioiden välillä ilmenee eroavaisuuksia, noudatamme riitatilanteessa suomenkielisessä hinnastossa ilmoitettua hintaa.

Other languages

الئحة أسعار فوترة العمالء