SATO's year 2022

Improved customer satisfaction strengthened customer retention

Annual report 2022

Sustainability report 2022

Green bond report 2022

SATO in

243

new SATOhomes

45,000

residents

325

personnel

291.2MEUR

net sales

198.9MEUR

operating profit

151.9MEUR

profit before taxes

CEO's review

"Despite the economic uncertainty, there is demand for rental apartments in Finland, and the urbanisation trend continues. We continued to develop the customer experience at SATO during the year. Our tenant turnover for the reporting year fell and our customer satisfaction improved."

Read the review

Strategy

Close to customers

With us our customers can focus on living their one-of-a-kind, unique life.

Homes to stand the test of time

We want to create comfortable homes and diverse living areas, that will last generations.

Forerunners now and tomorrow

Everyone at SATO is developing, effecting and building housing solutions and services of the future - well-being for our customers.

Read our strategy

Sustainability

Sustainable housing

Carbon neutrality and energy efficiency
Circular economy
Biodiversity

Sustainably profitable

Consistency and transparency
Profitable business sustainably

Communities' wellbeing

Employee wellbeing
Comfort and wellbeing in residential communities
Diversity and equality

Highlights

Six SATOhouses picked to ostavastuullisesti.fi (buy sustainably) website

The selected homes are i.a. energy efficient, and an excellent choice for residents looking for sustainable choices.

From district heat to geothermal heat

Altogether nine buildings will switch from district heat to geothermal heat as their form of heating in Reimarla residential area in Helsinki. The Reimarla geothermal heat project is a significant investment for SATO and unique in scope even on a national scale.

Textile recycling in SATOhouses

Only 20% of used textiles are recycled. In order to boost interest in recycling, SATO piloted a clothing collection point at its Kauppakartanonkatu property in Helsinki.

Rental home in an apartment building considered the most sustainable choice

SATO’s study found that living in a rental apartment is considered to be the most sustainable type of housing. When renting in an apartment building, it is easy to make sustainable choices in your daily life, and rental housing providers have better resources for investing in sustainability than individual residents.

Accessible rental home

For Beataleea Kuoppala, a rental home that has been renovated to make it accessible enables independent and self-determined living – with her canine companion.